01
Contact support
02
Common questions
Where is my data stored?
Supply names, dates, forecasts, cycle history, and shopping-list entries stay in Soon’s local storage on your device.
Do I need an account?
No. Soon has no account, sign-in, backend, or external sync service.
How does Soon predict when something may run out?
Soon starts with the duration you enter. After three valid completed cycles, it uses the median of up to five recent durations to improve the estimate.
What if a forecast is wrong?
Use Ran Out Earlier or Still Have Some on the supply details screen. You can also edit the typical duration and shopping lead time at any time.
Are notifications required?
No. Notifications are optional. Soon still refreshes the Buy list when the app opens or returns to the foreground.
How do I delete my data?
Delete individual supplies in the app. Uninstalling Soon removes its locally stored app data from the device, subject to Apple device backup behavior.
03
Reporting a problem
To help diagnose an issue, please include:
- Your iPhone or iPad model
- Your iOS version
- Your Soon version
- What you expected to happen
- What actually happened
- Steps that reproduce the problem